Delivery Information

Malaysia

After payment is received, your order will be processed within the same day, packed and ready for delivery. You will receive an automated email notification on the Tracking Number with a link to keep track of your parcel.


West Malaysia

Our partnering delivery courier will take 2-3 working days to deliver to your doorstep. 


East Malaysia

Delivery to Labuan, Sabah or Sarawak area may take 3-5 working days to arrive. 


International Shipping

Please contact us to arrange for International Shipping


In the event that it takes longer than expected, please do not hesitate to drop us an email at sales@nagano.com.my together with your Order ID. Alternatively, you may also call up the courier company to check on the status of your parcel.


*Take note that holidays / weekends may extend the delivery period.

*The courier companies we use do not deliver to P.O.Boxes. If your address is a P.O.Box, you will need to go to the nearest Post Office to collect your parcel.


Happy Shopping and Stay Beautiful!


From Nagano Malaysia